Frequently Asked Questions

No. PawPal AI provides AI-powered insights to help you better understand your pet, but it is not a substitute for professional veterinary diagnosis or treatment. Always consult a licensed veterinarian for medical concerns.

PawPal AI currently supports multiple pet species, including dogs and cats. Our AI models continue to improve over time to provide better support for additional companion animals..

PawPal AI uses advanced AI models to analyze your pet's photo and generate helpful health and behavioral insights. While our system is designed to be as accurate as possible, no AI can guarantee perfect results. Always use AI insights as supportive guidance alongside professional veterinary advice.

The PawPal Score is an overall wellness indicator generated from your pet's scan. It combines multiple AI observations to provide a simple snapshot of your pet's current condition. It should be used as a helpful reference rather than a medical diagnosis.

Guests can try one free AI scan before creating an account. Registered users receive 5 free AI scans every month, allowing them to monitor their pet's health over time.

Your uploaded pet photos are securely stored only when required to provide features such as scan history and reports. PawPal AI takes user privacy seriously and does not sell your personal data.

Yes. PawPal AI uses secure authentication, encrypted HTTPS connections, and protected cloud infrastructure to safeguard your information. Your data is handled according to our Privacy Policy.

Simply upload a clear photo of your pet. PawPal AI analyzes visible characteristics such as posture, appearance, and expression to generate helpful health and behavioral insights within seconds.

Lost Pet AI helps pet owners report missing pets, register found pets, and discover potential AI-powered matches that may help reunite pets with their families.